Psychosocial counseling
Studying is exciting – but also challenging. Exam pressure, fears about the future, personal crises, or feelings of being overwhelmed can all be stressful. To make sure you don’t have to face such situations alone, there is the psychosocial counseling service of the AStA at CAU and HAW Kiel (formerly FH).
Our services are free of charge, anonymous, and confidential. Together, we’ll explore ways to strengthen your mental health and enhance your sense of self-efficacy.
How we work
Our counseling is not psychotherapy. Instead, we see it as guidance for self-help and orientation. We work on an equal footing, actively involve you in the process, and respect your autonomy. Your anonymity is always protected – we are bound by confidentiality. We also place particular emphasis on sensitivity to diversity.
Who is the counseling for?
- For all students of CAU and HAW Kiel (formerly FH)
- Regardless of origin, field of study, or semester
Even if you can’t quite put your finger on what’s wrong but just feel dissatisfied, you’ve come to the right place.
How we can support you
We support you with a variety of concerns, for example:
- Exam anxiety and stress management
- Loneliness and feeling overwhelmed
- Doubts about your studies and life crises
- Conflicts in your social or family environment
- Or even if you’re not exactly sure what’s going on but feel that it would be helpful to talk to someone confidentially.
If your concern goes beyond the scope of our counseling, we will refer you to appropriate specialists, such as psychotherapists or other support services.
What we offer
- Individual sessions – on-site, by phone, or online
- Crisis intervention in urgent situations
- Workshops in collaboration with other counseling services
Contact & Appointment
Scheduling an appointment is simple and low-threshold. Feel free to reach out, no matter how big or small your concern may seem.
You are not alone – we’re here to listen and support you.
When registering, please specify your counseling concern and your preferred form of counseling. Sessions can take place in person, by phone, or via Zoom.
Appointment booking
Please note the following information before booking an appointment:
- The consultation can take place by telephone, as a video call or in person.
- The counseling is aimed at students of CAU and HAW Kiel (formerly FH).
- In-person appointments for CAU students take place at: Ludewig-Meyn-Straße 4, 4th floor, room 416. The room is accessible by stairs and elevator. There is a waiting area in room 414.
- In-person appointments for HAW students (formerly FH) will take place from November 17 at: Building C8, Room 106.
- All dates are only activated for booking 7 days in advance.
Emergency Contacts in Crisis Situations – Kiel
In acute crisis situations, please contact one of the following services. They can provide immediate help.
In case of emergency
- Emergency number (112)
- Psychiatrische Notaufnahme des ZIP Kiel 24/7 (0431 500-98181)
Ort: Niemannsweg 147, Haus Z11, 24105 Kiel- The ZIP outpatient clinic is open day and night. In an emergency, someone is always available at the gate.
- Offene Sprechstunde im MVZ Kiel Düsternbrook
- Schwanenweg 20 (Eingang Kirchenstraße Haus U27)
Telefon: 0431/500-98 501
- Mo-Fr 9.00-11.00 Uhr
- begrenzte Kapazitäten; Die Anmeldungen beginnen um 7.00 Uhr
Ohne Termin, ohne Überweisungsschein, mit Krankenkassenkarte
- Schwanenweg 20 (Eingang Kirchenstraße Haus U27)
- Offene Sprechstunde im MVZ Gaarden
- Elisabethstr. 41
Telefon: 0431/500-98 441
- Mo 8.15-11.15 Uhr, Do 8.15 – 10.15 Uhr
- Ohne Termin, ohne Überweisungsschein, mit Krankenkassenkarte
- Elisabethstr. 41
- Krisendienst Sozialpsychiatrischer Dienst der Stadt Kiel:
- Fleethörn 18-240
24103 Kiel
(Krisen)telefon: 0431/901-2110
Mo-Do 8.00-16.00 Uhr, Fr 8.00-13.00 Uhr
- Fleethörn 18-240
Outside of office hours, the on-call medical service can be reached through the police: 110/112
Telephone Counseling and Telephone Counseling Chat
Also available around the clock is the free telephone counseling service offered by the churches. It is independent of religious affiliation:
The telephone counseling service also offers a counseling chat.
Protestant: 0800-111 0 111
Catholic: 0800-111 0 222
Child and Youth Helpline: 0800-111 0 333
Additional resources in Kiel and the surrounding area
Doctors and counseling centers
- General practitioners, on-call medical service (116 117; 24/7)
- Health Department / Social Psychiatric Service (0431 9012110)
- Kieler Fenster: Soziale und psychiatrische Hilfen (0431 64980-50; erstberatung@kieler-fenster.de)
- The Kieler Fenster offers comprehensive support. The meeting place is open 7 days a week and the extensive self-help and group area comprises around 20 different groups depending on the diagnosis of the illness.
- You also receive unbureaucratic advice on psychological and social issues.
- Brücke Schleswig-Holstein (0431 888010-21; kiel@bruecke-sh.de)
- BASTA! Counseling for students who have experienced violence (0160 / 95676434;basta@asta.uni-kiel.de)
- Kiel outpatient clinic for adolescents/young adults with addictions or for children of parents with addictions (0431 668460)
- Psychological counseling of the Studentenwerk SHThe Studentenwerk offers psychological assistance for personal and study-related conflicts and problems. Please register by phone or email. Counseling is anonymous and free of charge (psychologen.ki@studentenwerk.sh; Telephone number: 0431 8816-325).
Especially for women
- Donna Klara: Psychosocial counseling center for women (0431 – 557 93 44; psychosozial@donna-klara.de)
- Eß-o-Eß: psychosocial counseling center for women (Help with eating disorders) (0431 524241; mail@frauenberatung-essoess.de)
- “Die Lerche” counseling center at the Kiel women's shelter (0431/ 67 54 78 oder 67 94 833; Beratungsstellelerche@frauenhaus-kiel.de; Olshausenstraße 13, 24118 Kiel)
- Women's network on the work situation e.V. (0431 67 88 30; kontakt@frauennetzwerk-sh.de; Walkerdamm 1, 24103 Kiel)
Psychotherapie
- Outpatient psychotherapists – contact locally
- Outpatient therapy is easiest to integrate into everyday university life, as appointments can be arranged with the therapist. The only problem is finding a suitable therapist with free therapy places. You can obtain addresses and telephone numbers from your health insurance provider or on the internet.
- Center for Integrative Psychiatry (Phone: 0431 500-98008 (reception); Niemannsweg 14, 24105 Kiel)
- The ZIP offers various therapeutic services (including care in the day clinic or inpatient stays).
- Appointment service center of the Association of Statutory Health Insurance Physicians (116 117)
- Appointments at the ZIP gGmbH outpatient center and medical care center (0431 500-98501; ambulanzmanagement.zip.kiel@uksh.de)
- Psychiatric day clinic Villa Karlstal on the east bank
- facility where each patient receives an individual treatment plan. Care is provided from 8.30 a.m. to 4.30 p.m., with patients spending the rest of the time in their own personal environment. An appointment is made in consultation with the referring doctor so that a first impression can be gained.
- Stationary stay
- Sometimes, in crisis situations, stationary treatment is unavoidable and helpful. Unfortunately, it is not possible to cope with everyday university life. In the event of a longer or repeated hospital stay, it is advisable to apply for a semester of leave due to illness. Information and the application for leave of absence can be found here.
- Psychosomatic Clinic Bad Malente
- Psychiatric Hospital Rickling
- Clinic Ochsenzoll - Asklepios (This is the only clinic in the area with a women-only ward)
- Sometimes, in crisis situations, stationary treatment is unavoidable and helpful. Unfortunately, it is not possible to cope with everyday university life. In the event of a longer or repeated hospital stay, it is advisable to apply for a semester of leave due to illness. Information and the application for leave of absence can be found here.
Contact person
Inga Willenbockel (she/her)
Contact
E-Mail: psychosozial@asta.uni-kiel.de
Counseling location at CAU:
Ludewig-Meyn-Straße 4
24118 Kiel
4th floor (elevator/stairs)
Room 416
Counseling location at HAW (formerly FH):
Luisenstraße 28
24149 Kiel
Building C8
Room 106
Consultation hours:
Counseling by appointment (via the form on this page)
Appointments for HAW students (formerly FH) will take place from the 17th of November and can be booked from the 10th of November.
For CAU students
Mondays & Thursdays: 09:15 – 12:00
Wednesdays: 10:15 – 15:00
For HAW students (formerly FH)
Tuesdays: 11:15 – 16
Legal notice
The counseling services of the AStA are free of charge.
For legal reasons, we cannot guarantee the accuracy of the information provided in the consultations!





