Refund and Hardship Rules

Current information regarding the pandemic

At the moment it is not possible to get a refund on the semester ticket because of the pandemic. Same goes for the part of the semester fee that’s payed to the Studierendenwerk. The usual refund and hardship rules hold true and still apply. We are talking to the proper authorities about the extraordinary situation and will communicate any news directly to you.


Refund and hardship rules

There are two ways to be freed from the semestericket fee: The refund, where you give back your ticket but also get back your money and the hardship cases, where you can keep the ticket, but the students’s body pays for it.

It’s fundamentally important, that you’ve paid your semester fee in the given period of re-registration.
After that you might have the opportunity to get you money back.
Refund requests can be send in till the end of the first month of each semester (till the end of October and the end of April). Hardship requests can be send in till the beginning of each semester (end of September for the winter semester and end of March for the summer semester) . It’s not possible during and after the semester.



You can find the rules of the refund in § 3 of the Beitragssatzung. You can get a refund, e.g. if you have a handicap/disability, if you have an internship outside of the area of validity or studying at a university outside of the area of validity.

For the refund we need proof of your given reasons and that you’ve paid your semester fee. If you’re using a statewide semesterticket in paper form, also bring it (or don’t order it at all). Drop by at the AStA bureaus in Mensa 1 or send it in via mail to

If you have any questions, feel free to write a mail to



The revised hardship rules are processed by the Hardship Commission (Härtefallkommision) of the students’ parliament.
If you want to check, whether you fall under the hardship rules, here’s a calculator (engl. version is in the making).
If you have urgent questions, please write a mail to 
After the deadline for hardship requests the commission decides on your case.

Beitragssatzung der Studierendenschaft 106.91 KB 1515 downloads


English documents and requests